Did You Know? Status of Social Media, Mobile, E-commerce in the Philippines 2020 Before Covid

Did You Know that the Philippines is #1 in the World in 2 Digital Aspects? Find out where:

What insights did you get about the We Are Social 2020 Study?

Here is a summary of my actionable insights (with a comparison vs. We Are Social 2017)…

Did you notice the huge jump in internet and mobile usage from 2017 to 2020. But, and this is a big but- this is as of January 2020.

Imagine being locked down at home,  for 2 months,  nowhere to go,  to with a phone in hand!

Without a doubt, Covid-19 has accelerated the growth of  all these statistics to new heights. Some of the increase is temporary but it is expected that the impact will be still be significant and permanent.

With the next normal, companies and entrepreneurs scramble to be establish a meaningful and productive on-line presence.

WARNING: The world wide web is a whole new battlefield, with new rules and with new rock stars! Adapt or perish.

ASYNCHRONOUS: Ateneo Blue Cloud and Online Learning

Covid-19 has disrupted a lot of ways of doing things, including how students learn.

With new physical, social and time barriers resulting from lockdowns, quarantines, unpredictable traffic, company closures, government restrictions and lack of public transportation, the traditional face to face classroom learning experience is almost impossible The best option: Online Learning.

https://youtu.be/kpRqcc3emwg/

In the Ateneo’s Online Learning Guidelines (referred to as the Ateneo Blue Cloud or ABC), the student learner remains the primary audience (target customer) and the learning outcomes/ objectives as the goals to be accomplished by the end of the course. The Z (objective) remains the same but the X (how to do it) is different.

The technology for online learning will be different. But Learning > Technology. It has and will always be more about the learning than the technology. The technology is just the means to the end: which is learning.

Furthermore, Ateneo Blue Cloud recognizes 3 Essential Ingredients in Online Learning:

1. Content- The components and elements of the course including the learning modules, tasks, assignments, discussions and projects
2. Coach- the professor leveraging his/her professional experience in industry and in facilitating course to guide the students through the content
3. Cohort – peers and fellow students taking the course who enrich the course by sharing of their own experiences and their own outputs/work of the assigned tasks. Students learning by doing and learning by seeing how others did their work.

Ateneo Graduate School of Business’ Dr. Gilda Del Rosario, chair of the Strategic and Marketing Management department shared this during a webinar with other faculty members:

For now, my Online classes will be a hybrid of synchronous and synchronous classes. Please see chart for the difference:

There are a lot of pros/ cons for each learning type, but it is difficult to argue the superiority of the hybrid Online Learning.

Take for example:   an asynchronous class on Monday and a synchronous class on Thursdays. For the Monday class, instead of requiring the student to be in the same physical location at the same time of about 1 to 3 hours, (or else be marked absent), the student is instead given the freedom to accomplish assigned learning tasks within a 70-hour window (until the start of the next Thursday class) or a much larger 168-hour window (until the start of the next Monday class).  Surely, such freedom is suited to the disrupted new normal.

The synchronous class on Thursday allows the advantages of control, engagement, participation and consultation to still happen. This regular cadence serves as a good counterbalance and complement to the almost unrestricted time of Monday classes.

As this is new, everyone will be adjusting. But as long as the objectives (Z) and the reasons (Y) are clear, then the online learning type (X) is just the best way to achieve the Z.

Here are some useful links on asynchronous learning (also referred to as Location Independent Learning)

http://umich.edu/~elements/5e/asyLearn/learning.htm

https://thebestschools.org/magazine/synchronous-vs-asynchronous-education/

 

Blackboard ABC: Tips for New Users

Here’s a video on how to post on a discussion board.

Click on Blackboard

Home Page> Discussions > (Specific Forum in the Discussion Board) > Create Thread > Send a Message > Submit

You can also go to Youtube and search for the Blackboard tutorial video that you need.

More info for students here:

https://help.blackboard.com/Filter/Student

Master the Slide in Powerpoint

Yes, there is a noisy minority who absolutely hate Powerpoint.  Some of them are gifted and/or experienced speakers and are able to communicate effectively even with no background presentation projected at their back.

However, the masterful use of Powerpoint for corporate reports is still the preferred and default option by the silent majority.

Invest a few minutes to become a “Jedi” master in using Powerpoint’s master slide. Pls. watch the videos below…

 

Screen Recording with Audio on Your Phone

Recording both the audio and what you see on your screen on your phone is a very good way to capture the experience of a mobile phone user.

Dont know how to do it? Hear ye! ALAM na!

Best video tutorial for iphone users…

Here’s a video link on how to record audio on your screen recording both for your iphone and android phone…

How to do it on Android phone is from 0 to 5 mins 43 sec and then how to do it on iphone follows at 5:44. Really useful knowledge!

Another, shorter video just for iphone users…

Online Shopping! Really?

With social distancing and lockdowns becoming the next normal, there is an inevitable rush to create online stores.

Here is what we currently have in the Philippines…

Robinsons Supermarket seems to be regarded as one of the very first companies to successfully deploy on-line supermarket shopping…

Key Insights on Robinsons On-Line (Based on 2 Videos shown below)

Online supermarket shopping using Robinsons desktop platform doesnt seem to be working. There is no product listing, pricing, checkout. Some web links are not working, or obsolete.

The only link that seems to lead to possible online sales is when the QR code on MetroMart’s banner ad appearing in the Robinsons supermarket site is scanned. But it will not be surprising that this pathway can easily be overlooked.

In case you are not able to launch the full screen, try clicking on the Youtube logo on the above video (logo appears if you put your cursor over the video.)Or watch it in Youtube thru this link… https://www.youtube.com/watch?v=jd_zlS7hdfY&t=65s

Here is Part 2 for Robinsons Supermarket…

In case you are not able to launch the full screen, try clicking on the Youtube logo on the above video (logo appears if you put your cursor over the video.) Or watch it in Youtube thru this link… https://www.youtube.com/watch?v=XSKA6Zoubcw

 

Another leading brand of grocery shopping is MetroMart! Experience the customer journey through its app here…

Key Insights (MetroMart on mobile app):

(1) Limited skus (for example there are 2 skus of batteries only). Overall there may only be less than 5000 skus in entire Robinsons supermarket in Metromart.

(2) some companies like Wyeth and Unilever maybe paying a listing or promo fee so that it is their products are the ones that are included in the limited skus.

(3) Shopping fee is 320. Delivery fee is 100. Minimum basket size is 1500.

(4) Each sku must have a professional looking but quick loading photo

(5) only 3 payment options: COD, credit and debit card. No paymaya or Gcash or paypal or dragonpay

(6) when loading time takes 10 seconds or more, the customer becomes uninterested and drops an order or the entire cart.

(7) customer wont scroll too long or too downwards in1 page (there’s a psychological limit)- thus you cannot put too many skus

Metromart App- Customer Journey as Seen Through an Iphone

In case you are not able to launch the full screen, try clicking on the Youtube logo on the above video (logo appears if you put your cursor over the video.) Or, click on this link… https://www.youtube.com/watch?time_continue=27&v=QTKYdJJztwM&feature=emb_logo

 

Zoom 101

 

Zoom video conferencing is now a necessary skill especially for those who are forced to Work or Learn from Home.

A Covid-19 support website contains multiple links that might be useful to all Zoom users, beginners and experts alike…
https://zoom.us/docs/en-us/covid19.html

The official resource guide can be found here…

https://zoom.us/resources

Here are 6 x 1 minute video tutorials from the official guide that should get you started quickly..

Here are Top Tips and Tricks when Using Zoom

Want to be better using Zoom? Watch these videos too!

The first 5 minutes of this tutorial is also very useful…

Zoom is Still Best Video Conferencing App for Companies and Schools

Context: As a result of covid and social distancing requirements, what is the most appropriate video conferencing app for Companies and Schools

My recommendation:  Zoom due to its reliability user-friendliness, reasonable pricing and April 2020 security updates

Basis for recommendation/ References:

https://www.cnet.com/news/zoom-vs-microsoft-teams-video-chat-apps-for-working-from-home-compared/

https://qz.com/1836278/zoom-alternatives-have-their-own-video-conferencing-drawbacks/

https://www.pcmag.com/products/zoom-alternatives-best-free-services-for-group-video-chatting-during-the

https://www.unifysquare.com/blog/microsoft-teams-vs-zoom-which-platform-is-better-for-your-organization/   Why Companies and Schools should continue with Zoom? User friendly (even for the tech-challenged) which is why this was the most downloaded app due to covid Not complicated by integration into a platform (unlike Microsoft teams which favors an Office 365 user and payment is per user (see pricing at end) No more learning curve for the org Security issues have been addressed starting April 5 2020 with: 1.     Zoom program update 2.     Zoom faced with public scrutiny and lawsuits 3.     Use of waiting room and meeting password prevents zoom-bombing 4.     No more secret files or sharing of data to out of region (China) or 3rd party providers (Linkedin) Annex A: Zoom is the most downloaded app (from USA today) – INSIGHT: it works well with more people       Annex B:  USA Today: Google’s Hangouts, Microsoft’s Skype and until recently Microsoft’s Teams was neglected by their huge owners. Annex C: Microsoft Teams requires payment per user and integrated into Office 365 subscription

Annex D: Companies and Schools is currently only using 2 Pro Subscriptions (P 750 per month per subscription)

Annex E: Why Zoom? https://www.cnbc.com/2020/03/21/why-zoom-has-become-darling-of-remote-workers-amid-covid-19-outbreak.html

Annex F: Security Updates by Zoom starting April 5 2020 (sent via email)
Dear Valued Customer,

We’re always striving to deliver you a secure virtual meeting environment. Starting April 5th, we’ve chosen to enable passwords on your meetings and turn on Waiting Rooms by default as additional security enhancements to protect your privacy.

Meeting Passwords Enabled “On”
Going forward, your previously scheduled meetings (including those scheduled via your Personal Meeting ID) will have passwords enabled. If your attendees are joining via a meeting link, there will be no change to their joining experience. For attendees who join meetings by manually entering a Meeting ID, they will need to enter a password to access the meeting.

For attendees joining manually, we highly recommend re-sharing the updated meeting invitation before your workweek begins. Here’s how you can do that:

Log in to your account, visit your Meetings tab, select your upcoming meeting by name, and copy the new meeting invitation to share with your attendees. For step-by-step instructions, please watch this 2-minute video or read this FAQ.

For meetings scheduled moving forward, the meeting password can be found in the invitation. For instant meetings, the password will be displayed in the Zoom client. The password can also be found in the meeting join URL.

Virtual Waiting Room Turned on by Default
Going forward, the virtual waiting room feature will be automatically turned on by default. The Waiting Room is just like it sounds: It’s a virtual staging area that prevents people from joining a meeting until the host is ready.

 

How do I admit participants into my meeting? 
It’s simple. As the host, once you’ve joined, you’ll begin to see the number of participants in your waiting room within the Manage Participants icon. Select Manage Participants to view the full list of participants, then, you’ll have the option to admit individually by selecting the blue Admit button or all at once with the Admit All option on the top right-hand side of your screen.  For step-by-step instructions, please watch this 2-minute video.

Check out these resources to learn How to Manage Your Waiting Room and Secure Your Meetings with Virtual Waiting Rooms.

For more information on how to leverage passwords and Waiting Rooms to secure your meetings, please visit our Knowledge Center, attend a daily live demo, or visit our Blog.

Please reach out to our Support Team if you have any questions at support@zoom.us.

Thank You!
Team Zoom

Pick Your Poison- Covid Alternatives to Netflix and the Couch

 

In the Pre-Covid time not so long ago, watching or listening to a webinar was an unappealing choice for many. 

 

But with Covid disrupting and devastating businesses and lives, we have no choice but to strengthen our immunity vs. ignorance and apathy. We need to take the bitter pill so we can fight back to  surviving and possibly thrive in the new normal.

 

At the time of this writing, I have actually attended just one of the poisons listed below.  But the immunity and inspirational impact from that 1 poison has encouraged me to share the idea that more people and businesses  can be Covid-ready. Why reinvent the wheel? Why not learn from subject matter experts in be a Covid Frontliner in your own field? Pick your poison and share!

–                                                                                                                                                         

                                                                              Bong De Ungria, April 21, 2020

 

 

“HR Side of the COVID-19 crisis” :Since the pandemic crisis started and the ECQ being implemented, most companies were forced to let their employees to work remotely for the company to continue its operations. This crisis has transformed us on how we work and live. Different measures were needed for the company to survive. A balanced view of management and employee must be incorporated in HR’s agenda for action at each stage of transition to the new normal. Featuring Prof. Lito Domingo of ACE Center for Entrepreneurship & Management Education, Inc. to share his insights about the “HR Side of the COVID-19 crisis” Be equipped with the necessary people management skills to cope with this crisis.

“Restarting Supply Chain” : With the ECQ being imposed by the government, it has disrupted the supply chain of most industries becauseof delayed return of workforces, lack of personnel mobility, and checkpoints.
It has been a challenge for supply chain leaders to ensure that essential goods
are delivered to the customers amidst this crisis. Most business leaders are
navigating through this crisis and at the same time innovating their supply chains.
Featuring Mr. Mon Guevara, Mr. Ed Magpantay and Ms.Lourdes Guzman of
Philippine Institute for Supply Management, to share their expertise on
“Restarting Supply Chain” learn how supply chain leaders address the challenges
posed by COVID-19.

 

CovInnovate – From COVID19 to INNOVATION20  In the past few weeks, a lot of entrepreneurs
and innovators found a new way of doing business amidst COVID-19. It brought a lot of new ideas and concepts that enable them to work around the crisis situation that we are currently in.

 

Business Unusual is the New Business As Usual: Developing A Strategic Roadmap Amidst COVID-19 with Prof. Jay Bernardo   

 

How Businesses can Adapt to New Legal Policies during COVID-19
Atty. Thess Balagtas-Gupo to talk about legal matters on how to legally protect your company and your people. Get to know the latest laws and regulations implemented for businesses amidst COVID-19.

 

Scenario Building to Survive COVID-19 and Opportunity Balance
Sheet In this time of crisis, most companies are struggling financially especially SME’s. Explore various scenarios that will help you determine the burn rate of your enterprise that will help you re-strategize on how will you bounce back after this crisis. Scenario Building to Survive COVID-19 and Opportunity Balance Sheet with Prof. Mon Jocson

 

Turning The Corner: Our Comeback After COVID-19 The  coronavirus pandemic has hit us hard. Drastic measures are required in response to drastic changes that are taking place that will enable us to survive in this new normal. How are we going to rise up from this challenge? Where do we  start/restart/jumpstart? Are our organizations ready to comeback after this
crisis ends? Featuring Natasha Bautista of QBO, Artie Lopez of Brainsparks, Jojy Azurin of MEDIXSERVE, Mohan Belani of e27 Singapore and Goldy Chu Yancha a Startup Advocate.

 

The Power of Edutech: Shifts in Education This crisis has been a major setback to all of us. It doesn’t only affected companies but schools as well. The coronavirus has caused many problems for both educators and students but this shouldn’t stop them from teaching and
learning. With mobile phones and computers being accessible nearly to everyone,
the education industry is now making use of these technologies to transform the way education is delivered. Featuring experts and professionals in the Education industry, Mr. Lester Gastala of USPF, Ms.Bryce Fabro of Hero Summit, Mr.Edric Mendoza of Homeschool Global, Mr. Niel Dagundon of Edusuite, and Mr.Leo De Velez of Frontlearners

 

PS. (Shout out to Start Up Village ph for these! You are a real frontliner in this Fight vs Covid!

I

 
Here are webinars from the Philippine Retailers Association

Covid 19 Tactical Playbook webinar, pls. click below…

https://bit.ly/Tactical19

The presentation deck, audio, and video examples can be accessed thru this link…

https://bit.ly/Tactical19PresentationDeck

Digitally Transformed in 8 Weeks!

And just like that, the 8 weeks have gone by.

Were you digitally transformed? Are you now a creator?

After the 1 minute video below, learn from key take-aways that Digital Marketers 4.0 can OWN beyond the limits of time and space…